Equifax has incurred $87.5 million of expenses stemming from a giant data breach this year and faces dozens of government investigations as a result, the credit reporting company said Thursday.
Equifax disclosed in September that attackers had used a flaw in its website software to extract the personal information of as many as 145.5 million Americans. The stolen data included names, Social Security numbers, birth dates, addresses and driver’s license numbers.
The company has been reeling ever since. Equifax said Thursday that its third-quarter profits fell to $96.3 million, down 27 percent from the same period last year.
Skittish corporate customers have delayed some projects until the company can prove that its systems are secure, Equifax said in a regulatory filing Thursday. Many have asked for security audits, the company said.
While Equifax’s third-quarter sales increased slightly, to $834.8 million, they fell short of analysts’ expectations.
“We recognize that we have an important journey in front of us to regain the trust and confidence of consumers and our business customers,” Paulino do Rego Barros Jr., the company’s interim chief executive, said in a statement.